General

1. What type of payments do you accept?
2. Is it safe to shop at www.bodyandmindspa.com?
3. What is your cancellation policy?
4. How do I make an appointment?
5. When should i arrive for my scheduled appoitment?
6. Suggested gratuities?
7. What is a minimum age requirement?
8. Are sales taxes included in the prices?
9. How can I get updates of your special promotions?
10. Spa Policies

Gift Certificates

1. How will i receive and how long does it take if I place an order online?
2. Is there an expiration date on a gift certificate?
3. Can spa dollars gift cards be used for any spa services and for purchasing products at the spa?
4. I have some credit left on my gift certificate; can I use that towards my tip to my therapist?
5. Can I apply my gift certificate to another service?
6. What is your policy on Lost Gift Certificates?
7. Returns & Refund Policy.
8. If I purchase gift certificate for a spa package, do all the services have to be used all at once?
9. Can I exchange my gift certificate for another service?
10. I have a gift certificate/voucher for my appointments, but I forgot to bring it in. What do I do?

Facials

1. What types of skin care lines does Body & Mind Spa carry?
2. I have never received a facial, which one should I get?
3. I have sensitive skin. Will a facial further aggravate my skin?
4. Does the extraction during a facial involve lancet needles?
5. How long should I wait to receive my next facial?

Massage Therapy

1. Is there is difference between choosing a male or female massage therapist?
2. I have never received a massage, which one should I get?
3. Should I tell my therapists if I’m using any prescription medicine?
4. Is it best to eat right before or after my services?
5. What if I am pregnant?
6. Is hot stone massage for everyone?
7. What can massage do for me? How often should i have a massage?

Microdermabrasion

1. What is Microdermabrasion?
2. How does Microdermabrasion works?
3. Is this a new technology?
4. How often can I receive this treatment?
5. What type of skin can benefit from Microdermabrasion?
6. What areas of the skin can be treated by Microdermabrasion?
7. Is this treatment safe?
8. Who could perform this treatment?
9. How soon will I see some improvement?
10. Is this treatment painful?

Waxing

1. What length should my hair be for waxing?
2. Does waxing hurt?
3. Why should I choose waxing over other non-permanent hair-removal methods?
4. How should I take care of my skin after the treatment?
5. Will the hair stop growing after waxing?
6. How long should I leave it between waxing sessions?