General

1. What type of payments do you accept?
2. Is it safe to shop at www.bodyandmindspa.com?
3. What is your cancellation policy?
4. How do I make an appointment?
5. When should i arrive for my scheduled appoitment?
6. Suggested gratuities?
7. What is a minimum age requirement?
8. Are sales taxes included in the prices?
9. How can I get updates of your special promotions?
10. Spa Policies

Gift Certificates

1. How will i receive and how long does it take if I place an order online?
2. Is there an expiration date on a gift certificate?
3. Can spa dollars gift cards be used for any spa services and for purchasing products at the spa?
4. I have some credit left on my gift certificate; can I use that towards my tip to my therapist?
5. Can I apply my gift certificate to another service?
6. What is your policy on Lost Gift Certificates?
7. Returns & Refund Policy.
8. If I purchase gift certificate for a spa package, do all the services have to be used all at once?
9. Can I exchange my gift certificate for another service?
10. I have a gift certificate/voucher for my appointments, but I forgot to bring it in. What do I do?
11. Using Gift Certificate at different locations

Reshape Your Body w/VelaShape

1. Videos, Before & After Pictures of body contouring with VelaShape.
2. How Does VelaShape Work?
3. What Areas Of The Body Can Be Treated?
4. How Long Will It Take To Notice Results?
5. How Often Do I Come In For VelaShape Treatments?
6. How Many Inches Can I Expect To Reduce?
7. How Do I Improve And Maintain My VelaShape Results?
8. Is VelaShape Safe?
9. Is This Treatment Right For Me?
10. Does The Treatment Hurt?
11. How Will I Feel After The Treatment?
12. Why Can't My Skin Be Tanned When I Am Getting The Treatments?
13. What Are The Advantages Of VelaShape Compared To Other Treatments?
14. Who Cannot Have VelaShape Treatments?
15. VelaShape Pre-Treatment Care
16. VelaShape Post-Treatment Care
17. What Happens During A VelaShape Procedure?
18. What's the age limit for VelaShape Treatments?
19. Can I download a brochure for VelaShape treatment?
20. Is there an educational video for VelaShape Treatment?

Laser Hair Removal

1. Educational Video, Before & After Pictures.
2. Is Laser Hair Removal Permanent?
3. How Does ELOS Laser Hair Removal Work?
4. How Does ELOS Laser Hair Removal Work?
5. How Many Laser Hair Removal Treatments Will I Need?
6. How Long Do I Wait In Between Laser Hair Removal Treatments?
7. How Will My Skin Look After A High Speed Laser Treatment?
8. Is ELOS Laser Hair Removal Safe?
9. Why Can’t My Skin Be Tanned When I Am Getting A Laser Treatment?
10. Does ELOS Laser Hair Removal Treat Light Colored Hair?
11. Does ELOS Laser Hair Removal Hurt?
12. What Areas Can Be Treated With Laser Hair Removal?
13. Who Cannot Have Laser Hair Removal Treatments?
14. What Are The Benefits Of ELOS Laser Hair Removal?
15. Why Should I Come To Your Office For High Speed Laser Hair Removal?
16. Getting Ready for Laser Hair Removal (pre-treatment)
17. What to do after Laser Hair Removal Treatment (post-treatment)?

Skin Rejuvenation/Photo Facial

1. What is a FotoFacial/Skin Rejuvenation?
2. How does skin rejuvenation with elōs technology work?
3. What results can one be expected from this treatment?
4. How Many Treatments Will I need?
5. What happens after each treatment?
6. Is treatment with safe?
7. How is the treatment tolerated by the patient?
8. Who should get treatment for Skin Rejuvenation?
9. Is there an educational video about Skin Rejuvenation?

Skin Tightening (ReFirme)

1. Videos, Before & After Pictures of Refirme Skin Tightening.
2. Is there an educational video for ReFirme Skin Tightening Treatment?
3. Can I download a brochure for ReFirme Skin Tightening treatment?
4. What is Refirme™ Skin Tightening?
5. How does it work?
6. Does the Refirme™ ST have long term benefits?
7. Are the treatments dangerous?
8. What areas can be improved with Refirme™ ST?
9. How does the Refirme™ ST compare with other skin tightening treatments?
10. Do I need anesthesia for the Refirme™ ST?
11. Would you recommend Refirme™ ST treatments for everyone?
12. How many treatments will I need?
13. Are the treatments expensive?
14. Can we combine the Refirme™ ST with other treatments?

Laser Acne Treatment

1. How does Laser Acne Treatment work?
2. What results can one expect from the Laser Acne Treatment?
3. How frequently does one need Laser Acne treatments?
4. What happens after each Laser Acne treatment?
5. What is the average number of treatments for Laser Acne Treatments?
6. Is Laser Acne treatment safe?
7. How is Laser Acne treatment tolerated by the patient?
8. Who should get this treatment?
9. How much does the treatment cost?
10. Can I download a brochure for laser acne treatment?
11. Is there an educational video for Laser Acne Treatment?

Facial Treatments

1. What types of skin care lines does Body & Mind Spa carry?
2. I have never received a facial, which one should I get?
3. I have sensitive skin. Will a facial further aggravate my skin?
4. Does the extraction during a facial involve lancet needles?
5. How long should I wait to receive my next facial?

Massage Therapy

1. Is there is difference between choosing a male or female massage therapist?
2. I have never received a massage, which one should I get?
3. Should I tell my therapists if I’m using any prescription medicine?
4. Is it best to eat right before or after my services?
5. What if I am pregnant?
6. Is hot stone massage for everyone?
7. What can massage do for me? How often should i have a massage?

Microdermabrasion

1. What is Microdermabrasion?
2. How does Microdermabrasion works?
3. Is this a new technology?
4. How often can I receive this treatment?
5. What type of skin can benefit from Microdermabrasion?
6. What areas of the skin can be treated by Microdermabrasion?
7. Is this treatment safe?
8. Who could perform this treatment?
9. How soon will I see some improvement?
10. Is this treatment painful?
11. How many treatments are needed to see the results?
12. Is there an educational video about microdermabrasion?

Body Waxing

1. What length should my hair be for waxing?
2. Does waxing hurt?
3. Why should I choose waxing over other non-permanent hair-removal methods?
4. How should I take care of my skin after the treatment?
5. Will the hair stop growing after waxing?
6. How long should I leave it between waxing sessions?

Spa Parties

1. Can i host a party at Body & Mind Spa?
2. At which locations can you host a spa party?
3. What are the terms & conditions for booking a party?
4. Can I book a spa party online?